Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address (if you sign up), Apple ID (if using Sign in with Apple)
• Profile Data: Display name, age, height, weight, health goals, dietary preferences
• Meal Data: Photos of meals, voice recordings, text descriptions, nutrition information
• Health Goals: Target weight, calorie goals, dietary restrictions

1.2 Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: Features used, time spent in app, interaction patterns
• Analytics Events: App opens, meal logs, feature usage (anonymized)
• Crash Reports: Technical information when the app crashes to help us fix bugs

1.3 Information from Third Parties

• Apple HealthKit: If you grant permission, we may access nutrition and health data
• Apple Sign-In: Name and email (if you choose to share)
• Subscription Status: Payment and subscription information from Apple App Store

2. How We Use Your Information

We use your information to provide, improve, and personalize the Luno experience:

2.1 Core Functionality

• Process and analyze meal photos using AI to estimate nutritional content
• Store your meal history and nutrition data
• Generate analytics, insights, and monthly recaps
• Sync data across your devices
• Provide voice-to-text transcription for meal logging

2.2 Service Improvement

• Analyze usage patterns to improve features
• Train and improve our AI models for better food recognition
• Fix bugs and technical issues
• Develop new features based on user needs

2.3 Communication

• Send important service updates and notifications
• Respond to your support requests
• Send reminders about meal logging (if enabled)
• Notify you about new features or updates

2.4 Legal and Security

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Ensure security of our services

3. How We Share Your Information

We do not sell your personal data. We only share your information in limited circumstances:

3.1 Service Providers

We share data with trusted third-party service providers who help us operate Luno:

• Supabase: Database hosting and backend services
• Google Gemini AI: AI-powered food image recognition
• RevenueCat: Subscription and payment management
• OneSignal: Push notification delivery
• Apple: App distribution and in-app purchases

These providers are contractually obligated to protect your data and use it only for providing services to Luno.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Luno, our users, or others.

3.3 Business Transfers

If Luno is acquired or merged with another company, your information may be transferred to the new owner.

3.4 With Your Consent

If you choose to share meals publicly (e.g., via the meal sharing feature), those meals will be visible to anyone with the link.

4. Data Storage and Security

4.1 Where We Store Data

Your data is stored on secure cloud servers provided by Supabase, with data centers located in the United States and Europe.

4.2 Security Measures

• End-to-end encryption for data in transit (HTTPS/TLS)
• Encryption at rest for stored data
• Row-level security policies on database
• Regular security audits and updates
• Access controls and authentication
• Secure API keys and credentials management

4.3 Data Retention

We retain your data for as long as you have an active account. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it longer.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your profile information, health goals, and preferences at any time through the app.

5.2 Data Export

Pro users can export their meal data in JSON, CSV, or PDF format. Free users can request a data export by contacting support@lunomeal.com.

5.3 Delete Your Data

You can delete individual meals at any time. To delete your entire account and all data, go to Profile → Account Settings → Delete Account. This action is permanent and cannot be undone.

5.4 Marketing Communications

You can opt out of promotional emails or push notifications at any time through the app settings or by following the unsubscribe link in emails.

5.5 Cookie Preferences

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

5.6 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification (correct inaccurate data)
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at privacy@lunomeal.com or see our Data Rights page.

5.7 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt out of the sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your rights

6. Children's Privacy

Luno is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Third-Party Links

Luno may contain links to third-party websites or services (e.g., nutrition databases, Apple HealthKit). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. Your continued use of Luno after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: